Privacy Policy
Last updated: 11 March 2026
1. Introduction
Welcome to LeadBoard.ie ("we", "us", "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website at www.leadboard.ie (the "Platform") or use our services.
This policy is provided in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Irish Data Protection Act 2018.
2. Data Controller
The data controller responsible for your personal data is LeadBoard.ie. If you have questions about this policy or wish to exercise your data protection rights, you may contact us at:
- Email: privacy@leadboard.ie
- Address: LeadBoard.ie, Ireland
3. Personal Data We Collect
We collect the following categories of personal data:
3.1 Data You Provide Directly
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, company name | Account creation, lead delivery |
| Contact Data | Email address, phone number, Eircode | Service delivery, lead matching |
| Job Request Data | Service type, project description, budget preferences | Lead creation and matching |
| Financial Data | Payment card details (processed by Stripe) | Subscription billing |
| Professional Profile Data | Business details, county coverage, service selections | Lead matching and profile display |
3.2 Data Collected Automatically
| Category | Examples | Purpose |
|---|---|---|
| Technical Data | IP address, browser type and version, operating system, device type | Security, analytics, troubleshooting |
| Usage Data | Pages visited, time on site, referral source, click patterns | Service improvement, analytics |
| Cookie Data | Session identifiers, preference cookies | Site functionality, see our Cookie Policy |
4. Lawful Basis for Processing
Under Article 6 of the GDPR, we process your personal data on the following legal bases:
| Lawful Basis | Processing Activity |
|---|---|
| Contract performance (Art. 6(1)(b)) | Providing the Platform, processing subscriptions, delivering leads, managing your account |
| Legitimate interests (Art. 6(1)(f)) | Improving our services, fraud prevention, analytics, marketing to existing customers |
| Consent (Art. 6(1)(a)) | Marketing emails, non-essential cookies, newsletter |
| Legal obligation (Art. 6(1)(c)) | Tax records, responding to lawful data access requests |
5. How We Use Your Data
We use your personal data to:
- Create and manage your account on the Platform
- Match customer job requests with relevant local professionals based on service type and county coverage
- Share lead details (customer name, phone, email, Eircode, and project details) with a maximum of 5 professionals who cover the relevant area
- Process subscription payments via our payment processor, Stripe
- Send transactional emails (lead notifications, account updates, payment confirmations)
- Send marketing communications where you have opted in
- Analyse usage patterns to improve the Platform
- Prevent fraud, enforce our Terms of Service, and comply with legal obligations
6. Data Sharing and Disclosure
6.1 Lead Sharing
When a customer submits a job request, their contact details and project information are shared with up to 5 professionals who have active subscriptions and cover the relevant service and county. This sharing is essential to the core function of the Platform.
6.2 Third-Party Service Providers
We share data with the following categories of processors, all of whom are contractually obligated to protect your data:
| Provider | Purpose | Data Shared | Location |
|---|---|---|---|
| Supabase (Postgres) | Database hosting and authentication | All account and lead data | EU (eu-west-1) |
| Stripe | Payment processing | Payment and billing data | EU/US (with SCCs) |
| Vercel | Website hosting | Technical/usage data | EU/US (with SCCs) |
6.3 Legal Disclosure
We may disclose your data where required by law, regulation, legal process, or governmental request, or where necessary to protect the rights, property, or safety of LeadBoard.ie, our users, or the public.
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Binding corporate rules of the data importer
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
| Data Type | Retention Period |
|---|---|
| Account data | Duration of account + 12 months after deletion request |
| Lead data | 24 months from creation |
| Payment records | 7 years (Irish tax law, Taxes Consolidation Act 1997) |
| Marketing consent records | Duration of consent + 12 months |
| Technical/analytics data | 26 months |
9. Your Rights Under GDPR
Under the GDPR and the Irish Data Protection Act 2018, you have the following rights in relation to your personal data. These rights are not absolute and may be subject to limitations:
| Right | Description |
|---|---|
| Access (Art. 15) | Request a copy of the personal data we hold about you |
| Rectification (Art. 16) | Request correction of inaccurate or incomplete data |
| Erasure (Art. 17) | Request deletion of your data ("right to be forgotten") |
| Restriction (Art. 18) | Request that we limit how we process your data |
| Data portability (Art. 20) | Receive your data in a structured, machine-readable format |
| Object (Art. 21) | Object to processing based on legitimate interests or direct marketing |
| Withdraw consent (Art. 7(3)) | Withdraw consent at any time where processing is based on consent |
To exercise any of these rights, please contact us at privacy@leadboard.ie. We will respond within one month of receiving your request, as required by Article 12(3) of the GDPR.
10. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you, as defined by Article 22 of the GDPR. Lead matching is based on the service type and county coverage you have selected.
11. Children's Privacy
The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such data promptly.
12. Cookies
We use cookies and similar technologies on the Platform. For detailed information about the cookies we use, why we use them, and how you can control them, please see our Cookie Policy.
13. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS/HTTPS) and at rest
- Row-level security (RLS) on our database to isolate user data
- Secure payment processing via PCI-DSS compliant Stripe
- Regular security reviews and access controls
- Database hosting within the EU (eu-west-1)
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Where changes are significant, we will notify you by email or by a prominent notice on our Platform. We encourage you to review this policy periodically.
15. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):
- Website: www.dataprotection.ie
- Email: info@dataprotection.ie
- Phone: +353 (0)76 110 4800
- Address: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
16. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@leadboard.ie
- General enquiries: Contact page